If you are a small to midsize business in Canberra, and you want to turn technology into a power tool that can move your business forward instead of a problem that costs you time and money, then we can help!

Our clients typically have 10 to 50 workstations (up to 100), and rely on their computers, network, and internet for daily operations. Most of our clients have a specialised line of business applications that they use to run their business and rely heavily on that software being operational. They represent a broad cross-section of industries and are located in Canberra.

Our experience and technology is ideal for the following circumstances:

• You want to focus on your business, not the technology.
  
• Your current system seems to hinder business more than it helps.
  
• You need better reliability and security for your computer network.
  
• You know that computer downtime costs you money.
  
• You need to be certain your data is always backed up, period.
  
• You need to know where your inventory is at all times.
  
• You'd like to enable your employees to work remotely.
  
• You want your employees to do the jobs they were hired for, not waste their time on computer problems.
  
• You believe that paying to prevent problems is more efficient than paying to fix problems.
  
• You're looking to expand your business, but need to know the technology and costs involved in doing so.
  
• Your interests are tied to the bottom line.

You can depend on 4Data to keep you and your business up and running. 

• Infrastructure Capability Statement
  
• Engineering Capability Statement
  

We are renown for the following qualities:

Quick response – Emergency response time is one hour or less guaranteed. A live person will answer your call, or you can enter a service ticket yourself online with our streamlined service ticket system. We can log in to your PC or server remotely and resolve many issues immediately without the wait for a technician to travel to your location.

Reputable - 4Data has been around since 1993, a respected leader in the community and the industry. Our proudest accomplishment is the large number of long term clients who year after year put their trust in us.

Experienced - We hire only seasoned, professional technicians with at least 5-10 years experience and usually many more. We provide our technicians with continuing education opportunities on a regular basis to allow them to stay current with the latest technology. We won’t be sending out warm bodies to train on your dime!

Business savvy - We design, evaluate and justify technology solutions from a thorough understanding of the business benefit for your company.

One Stop Shop – We handle all aspects of your IT infrastructure including hardware and software management, vendor relationships for your internet connectivity, website management, and maintenance renewals, and any other related technology needs. We focus on your IT so you can focus on your business.

Proactive – Our service philosophy is proactive, not reactive. With state-of- the-art network monitoring and management, we manage your network 24/7 to identify issues and address them BEFORE they become problems, rather than putting out fires.

Comprehensive project management – Our extensive experience managing all types of complex projects means we will handle every detail and coordinate all vendors so you can rest assured that your project will be completed on time and on budget.

No geek speak – You deserve to have your questions answered in plain English. Our technicians will clearly explain what is happening so you understand.

100% Satisfaction Guarantee – We want you to be completely satisfied with our services. We will do whatever it takes to make you happy. No hassles, no problems.

Our services

• Managed IT Services
  
• Data backup and recovery
  
• Cloud Computing
  
• Hourly IT servicing